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Tier 3 Engineers will be visiting the site soon..

posted Nov 10, 2009, 5:53 AM by System Administrator
Due to resource availability issues within SGRITA (supporting 5 counties is a lot of work), we will be bringing in some additional support over the next couple of weeks in preparation for the changes that will be made over the Holiday breaks and over this coming summer. Details about the project and schedules are being worked out at this time and the information will be posted here about the changes that are about to take place and how they may affect you as a user. Before, during, and after the changes to the network, SGRITA will have extra personnel at the site to ensure that every user is operating as expected. Thank you for your patience while we design and engineer the solutions. If you have any questions, requests, or recommendations, please submit them to the ticket system and we will be sure to analyze them as part of our overall implementation process. \

Thank you.